Join Our Team
JOIN OUR FAMILY
🧵 Studio Assistant – Handcraft & Production
Location: London or Remote
Type: Part-time
At Richard & Helen, everything begins — and ends — with care, craftsmanship, and a sense of home. We are a small, family-run studio, continuing a story stitched through decades of quality craftsmanship and timeless garments since 1985.
We are looking for a warm-hearted, detail-oriented maker who understands that every fibre holds a story.
What you’ll do:
- Assist in finishing and packaging our handcrafted women’s garments
- Perform light repairs and quality checks with absolute care
- Collaborate closely with our small team to ensure every piece feels just right
Who we’re looking for:
- Someone with a genuine love for knitting, fabrics, and handmade goods
- A calm, gentle soul with an eye for the finest details
- Someone who finds peace in focus, repetition, and working with beautiful materials
What we offer:
A rare opportunity to become part of the Richard & Helen legacy — helping to create clothing that carries love, tradition, and the quiet beauty of British craft.
✍️ Brand Storyteller & Content Writer
Location: Remote
Type: Freelance / Temporary
Richard & Helen is more than a clothing brand — it is a story of 40 years of heritage, of seasons spent refining our craft, and of garments that provide comfort and warmth through the years.
We are looking for a gifted storyteller who can translate this emotion into words.
What you’ll do:
- Shape our heritage into journal entries, social posts, and heartfelt web content
- Gather and preserve memories — from family archives to customer letters
- Work closely with our founders to honour the story of our journey
Who we’re looking for:
- A writer who treasures heritage, emotion, and elegant simplicity
- Fluent in British English with a strong grasp of emotional tone and pacing
- A kind, intuitive spirit who writes with heart
What we offer:
The chance to capture a story worth remembering — and help share it with the world, one sentence at a time.
💌 Customer Care & Community Heart
Location: Remote
Type: Part-time
At Richard & Helen, we have never thought of our patrons as “just customers” — they are family. Each parcel we send out is packed with warmth, and every message we receive has a person behind it, with a life and a story.
We are looking for someone who communicates with genuine empathy and sincerity.
What you’ll do:
- Answer emails and messages with real care, avoiding canned replies
- Engage gently with our community on social media platforms
- Create small, meaningful moments of kindness in every interaction
Who we’re looking for:
- A warm, patient, and professional communicator
- Exceptional British English writing and interpersonal skills
- Someone who genuinely loves people, stories, and the quiet poetry of handmade things
What we offer:
A heartfelt role in a brand built on love and old-world warmth — where every message is a chance to make someone feel truly seen.
How to Apply: Please send your CV and a brief note about why you’d like to join us to support@richardandhelen.com
